Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | response time: NBD | for EliteBook 8540, 860 G10; ProBook 64X G1, 64X G2, 65X G2; ZBook 14, 15, 15 G2, 17, 17 G2
Images for illustration purposes only, actual product may differ
£23.63
inc VAT
£19.69 ex
VAT
Quantity in Cart:
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HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | 1/1/0 warranty |
| Designed For | EliteBook 720 G1, 725 G3, 72X G2, 740 G1, 745 G3, 745 G5, 74X G2, 750 G1, 755 G3, 75X G2, 820 G1, 820 G2, 820 G3, 830 G9, 840 G1, 840 G2, 840 G3, 840 G8, 850 G1, 850 G2, 850 G3, 8540, 860 G10, 860 G9; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 14, 15, 15 G2, 17, 17 G2 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | 1/1/0 warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD |
|---|
Compatibility Information
| Designed For | HP 650 HP Elite x2 1011 G1, 1012 G1 HP EliteBook 720 G1 Notebook, 720 G2 Notebook, 725 G2 Notebook, 725 G3 Notebook, 740 G1 Notebook, 740 G2 Notebook, 745 G2 Notebook, 745 G3 Notebook, 745 G5 Notebook, 750 G1 Notebook, 750 G2 Notebook, 755 G2 Notebook, 755 G3 Notebook, 820 G1 Notebook, 820 G2 Notebook, 820 G3 Notebook, 830 G9 Notebook, 840 G1 Notebook, 840 G2 Notebook, 840 G3 Notebook, 840 G8 Notebook, 850 G1 Notebook, 850 G2 Notebook, 850 G3 Notebook, 8540p Notebook, 8540w Mobile Workstation, 860 G10 Notebook, 860 G9 Notebook HP EliteBook Folio 1020 G1, 1020 G2, 1040 G1, 1040 G2, 9470m, 9480m, G1 HP EliteBook Revolve 810 G1 Tablet, 810 G2 Tablet, 810 G3 Tablet HP EliteBook x360 1030 G2 Notebook HP Pro x2 612 G1 HP ProBook 640 G1 Notebook, 640 G2 Notebook, 645 G1 Notebook, 645 G2 Notebook, 650 G1 Notebook, 650 G2 Notebook, 655 G1 Notebook, 655 G2 Notebook HP ZBook 14 Mobile Workstation, 15 G2 Mobile Workstation, 15 Mobile Workstation, 17 G2 Mobile Workstation, 17 Mobile Workstation HP Compaq 6730b HP Compaq Business Notebook nc6000, nc6120 |
|---|
Product features
Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.Key selling points
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References
MPN: UE338E
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04/06/2026 01:49:58