Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Travel Coverage
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for EliteBook Ultra G1i; EliteBook X G1a, G1i, G2a, G2i, G2q; EliteBook X Flip G1i, G2i
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Travel Coverage - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360; EliteBook 1040 G11; EliteBook Ultra 14 G1q, 14 G1q8, G1i; EliteBook X G1a, G1i, G2a, G2i, G2q; EliteBook X Flip G1i, G2i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years Preferred access - 3 years |
|---|
Compatibility Information
| Designed For | HP Elite x360 1040 G11 Notebook HP EliteBook 1040 G11 Notebook HP EliteBook Ultra 14 G1q Notebook AI, 14 G1q8 Notebook AI, G1i Notebook Next Gen AI HP EliteBook X G1a Notebook Next Gen AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook X Flip G1i Notebook Next Gen AI, G2i Notebook Next Gen AI |
|---|
Product features
Efficient Service Availability
Experience service availability from 8:00 AM to 5:00 PM, designed to accommodate business needs effectively.Comprehensive Support Options
Enjoy various support options, including phone consulting and access to a web knowledge base, ensuring you have the information needed.Proactive Maintenance
Take advantage of predictive detection alerts, allowing timely identification and resolution of potential issues before they impact productivity.Quick On-Site Assistance
Receive on-site support that provides immediate help, reducing downtime and keeping operations running smoothly.Dependable Coverage
This extended service agreement includes parts and labor, providing assurance and reliability for notebook services.Key selling points
- On-site support for quick resolution of issues
- Next business day response time for service
- Predictive detection alerts for proactive maintenance
- Included parts and labor for covered repairs
- Access to phone consulting and remote diagnosis
References
MPN: UE5R5E
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04/06/2026 03:51:08