Electronic HP Care Pack Onsite Support w/DMR

Extended service agreement | parts and labour (for POS equipment) | 3 years | on-site | 9x5 | response time: NBD | for Engage One Pro G2

MPN UE6C2E
Manufacturer HP
QuickCode 1631117
Qty immediately available 30
Total stock 9876
£100.03 inc VAT
£83.36 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Onsite Support w/DMR - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment POS equipment
Covered Configurations Retail point of sale
Designed For Engage One Pro G2

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment POS equipment
Covered Configurations Retail point of sale

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Defective media retention - 3 years

Compatibility Information

Designed For HP Engage One Pro G2
Product features

Reliable service coverage

This extended service agreement ensures consistent support with on-site assistance, covering necessary parts and labor to keep your devices functioning efficiently.

Prompt response time

With a next business day response time, any issues are addressed swiftly, minimizing downtime and allowing for smooth operation.

Convenient service hours

Available 9 hours a day, 5 days a week, this service plan is designed around customer needs, providing assistance when it is most convenient.

Secure media retention

Defective media retention allows customers to retain faulty components, ensuring a secure and responsible approach to malfunctioning hardware.

Efficient remote diagnosis

Remote diagnosis minimizes the need for on-site visits, enabling faster identification of issues and enabling prompt solutions.
Key selling points
  • Rely on remote support during regular business hours and onsite tech support wherever work happens.
  • Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References

MPN: UE6C2E

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