Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for ZBook 8; ZBook Fury 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Designed For | ZBook Power G11, Studio G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years Product info support - web knowledge base access - 3 years Predictive issue detection - 3 years Preferred access - 3 years |
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Compatibility Information
| Designed For | HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation, G2i Mobile Workstation HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation, G1i Mobile Workstation HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Ultra G1a Mobile Workstation HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation |
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Product features
Reliable on-site service
The service provides on-site support, ensuring that technical issues are resolved at your location without the need to send devices for repairs.Extended coverage period
With a contract period of 3 years, this agreement offers extensive support, giving users confidence in their investment.Predictive detection alerts
Predictive issue detection identifies potential problems before they arise, minimizing downtime and enhancing device reliability.Efficient response time
A next business day response time ensures quick attention to concerns, helping to reduce interruptions in productivity.Comprehensive support options
Support includes various services such as phone consulting, access to a web knowledge base, and remote diagnosis, allowing for flexible assistance.Key selling points
- Comprehensive on-site support for notebooks
- Includes parts and labor for hassle-free service
- Predictive issue detection to prevent potential failures
- Accessible support through phone consulting and web knowledge base
- Contract period of 3 years for long-term peace of mind
References
MPN: UE9Q2E
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16/06/2026 02:26:35