Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Travel Coverage
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for ZBook 8; ZBook Fury 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i
£282.10
inc VAT
£235.08 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Travel Coverage - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Designed For | ZBook Power G11, Studio G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Technical support - phone consulting - 4 Years Product info support - web knowledge base access - 4 Years Predictive issue detection - 4 Years Preferred access - 4 Years Defective media retention - 4 Years |
|---|
Compatibility Information
| Designed For | HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation, G2i Mobile Workstation HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation, G1i Mobile Workstation HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Ultra G1a Mobile Workstation HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation |
|---|
Product features
Comprehensive coverage
The extended service agreement covers a full contract period of 5 years, offering protection for notebooks and mobile workstations. This includes on-site support, ensuring that challenges can be addressed without unnecessary delays.Timely response
Service availability is structured for 9 hours a day, 5 days a week, allowing users to receive assistance during standard business hours. The next business day response time enhances support efficiency, minimizing disruptions.Proactive support
Predictive detection alerts provide early warnings about potential system issues, enabling quick interventions that help prevent downtime.Included services
The support package features a variety of services such as parts and labor, phone consulting, web knowledge base access, and remote diagnosis, which address different aspects of system maintenance and troubleshooting.Defective media retention
This feature allows users to retain defective media on-site, facilitating easier replacement processes and enhancing local inventory management.Key selling points
- 5-year on-site support agreement for comprehensive coverage
- Next business day response time to minimize downtime
- Includes parts and labor for cost-effective maintenance
- Predictive detection alerts for proactive issue management
- Defective media retention allows for keeping faulty components on-site
References
MPN: UE9Q9E
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04/06/2026 08:07:04