Electronic HP Care Pack Parts Exchange Hardware Support with Defective Media Retention
Extended service agreement | replacement (for printers and multifunctional office machines) | 4 years | shipment | 9x5 | response time: NBD | for LaserJet Enterprise MFP 8601dn; LaserJet Enterprise Flow mfp 8601z, MFP 8601z+
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Main Specification
| Product Description | Electronic HP Care Pack Parts Exchange Hardware Support with Defective Media Retention - extended service agreement - 4 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Printers and multifunctional office machines |
| Designed For | LaserJet Enterprise MFP 8601dn; LaserJet Enterprise Flow mfp 8601z, MFP 8601z+ |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Printers and multifunctional office machines |
Details
| Service & Support | Extended service agreement - replacement - 4 Years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 4 Years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Defective media retention - 4 Years |
|---|
Compatibility Information
| Designed For | HP LaserJet Enterprise MFP 8601dn HP LaserJet Enterprise Flow mfp 8601z, MFP 8601z+ |
|---|
Product features
Support
This extended service agreement covers essential support for printers and multifunctional office machines, allowing users to maintain performance.Response time
A next business day response time ensures assistance in the event of equipment failure, minimizing downtime.Media management
Defective media retention allows users to manage media issues effectively without compromising productivity.Consulting services
The agreement includes phone consulting and remote diagnosis, providing users with expert support to troubleshoot and resolve issues.Service availability
Service is accessible nine hours a day, five days a week, ensuring that support is available when needed.Key selling points
- Expedite access to replacement parts with Advance exchange.
- Your service technicians can rely on experienced HP service technicians for remote problem diagnosis and support.
- Shipping charges are included for standard delivery, and additional options are available for predetermined time-and-place delivery.
References
MPN: UF8J1E
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