Electronic HP Care Pack Next Business Day Onsite Hardware Support with Defective Media Retention
Extended service agreement | parts and labour (for printers and multifunctional office machines) | 4 years | on-site | 9x5 | response time: NBD | for LaserJet Enterprise 8501dn, 8501x, 8501x+
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and
exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands,
Channel Islands and Isle of Man.
7 Working Days£0.00Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.983 working days (UK Mainland)
Next Working Day£7.97Next working day (UK Mainland)
Electronic HP Care Pack Next Business Day Onsite Hardware Support with Defective Media Retention - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Printers and multifunctional office machines
Designed For
LaserJet Enterprise 8501dn, 8501x, 8501x+
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Printers and multifunctional office machines
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 4 Years
Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 4 Years
New releases update - 4 Years
Defective media retention - 4 Years
Compatibility Information
Designed For
HP LaserJet Enterprise 8501dn, 8501x, 8501x+
Product features
Comprehensive service coverage
The extended service agreement encompasses essential support including parts and labor, ensuring that any required repairs are swiftly addressed without additional costs for supplies.
Swift response time
With next business day availability, customers benefit from timely service that minimizes work interruptions, allowing for a quick resolution of hardware issues.
Support via multiple channels
In addition to on-site assistance, the service includes access to phone consulting and a web knowledge base, offering users varied options for obtaining help as needed.
Defective media retention
By retaining defective media, this service facilitates the analysis of issues and aids in preventing future occurrences, promoting the reliability of the machines.
Flexible service availability
The service operates for 9 hours a day, 5 days a week, tailored to support business operations while providing accessible expertise during key working hours.
Key selling points
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
