Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Elite 6 G2i; EliteBook 630 G11, 64X G11, 66X G11; EliteBook 6
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Electronic HP Care Pack Priority Management Service; Elite 6 G2i Chromebook Plus; EliteBook 630 G11 Notebook, 640 G11 Notebook, 645 G11 Notebook, 660 G11 Notebook, 665 G11 Notebook; EliteBook 6 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years Preferred access - 3 years |
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Compatibility Information
| Designed For | Electronic HP Care Pack Priority Management Service HP Elite 6 G2i Chromebook Plus HP EliteBook 630 G11 Notebook, 640 G11 Notebook, 645 G11 Notebook, 660 G11 Notebook, 665 G11 Notebook HP EliteBook 6 G1a Next Gen Notebook, G1ah Notebook, G1i Notebook, G1i Notebook AI, G1iR Notebook, G1iR Notebook Next Gen, G1q Notebook Next Gen, G2a Next Gen Notebook, G2a Notebook, G2a Notebook Next Gen AI, G2ah Notebook, G2i Next Gen Notebook, G2i Notebook, G2i Notebook Next Gen AI, G2iR Next Gen Notebook, G2q Next Gen Notebook, G2q Notebook Next Gen |
|---|
Product features
Efficient on-site support
This service ensures that issues are resolved quickly and effectively at your location, minimizing disruption to your work.Predictive detection alerts
This feature proactively alerts users to potential issues, allowing for timely interventions and preventing major problems.Comprehensive service agreement
The extended service agreement includes parts and labor, providing customers with a seamless experience and reducing unexpected repair costs.Accessible consulting
Customers benefit from dedicated phone consulting and access to a web knowledge base, empowering them to resolve queries and gain insights efficiently.Rapid response time
With a next business day response time, this service ensures that support is always just a call away, allowing users to maintain productivity with minimal downtime.Key selling points
- On-site support enables quick and effective service
- Predictive detection alerts to preemptively address potential issues
- Parts and labor are covered within the extended service agreement
- Access to phone consulting and a web knowledge base for convenience
- Next business day response time ensures minimal downtime
References
MPN: UG5D4E
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07/10/2026 16:47:53