Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access

Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Elite 6 G2i; EliteBook 630 G11, 640 G11, 645 G11, 660 G11, 665 G11; EliteBook 6

MPN UG5D4E
Manufacturer HP
QuickCode 1715466
Qty immediately available 30
Total stock 9876
£147.08 inc VAT
£122.57 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Notebooks
Designed For Elite 6 G2i Chromebook Plus; EliteBook 630 G11 Notebook, 640 G11 Notebook, 645 G11 Notebook, 660 G11 Notebook, 665 G11 Notebook; EliteBook 6

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Notebooks

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years Preferred access - 3 years

Compatibility Information

Designed For HP Elite 6 G2i Chromebook Plus HP EliteBook 630 G11 Notebook, 640 G11 Notebook, 645 G11 Notebook, 660 G11 Notebook, 665 G11 Notebook HP EliteBook 6 G1a Notebook AI, G1a Notebook Next Gen AI, G1ah Notebook, G1i Notebook AI, G1iR Notebook, G1iR Notebook Next Gen AI, G1q Notebook Next Gen AI, G2a Notebook, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook, G2i Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI, G2q Notebook Next Gen AI
Product features

Efficient on-site support

This service ensures that issues are resolved quickly and effectively at your location, minimizing disruption to your work.

Predictive detection alerts

This feature proactively alerts users to potential issues, allowing for timely interventions and preventing major problems.

Comprehensive service agreement

The extended service agreement includes parts and labor, providing customers with a seamless experience and reducing unexpected repair costs.

Accessible consulting

Customers benefit from dedicated phone consulting and access to a web knowledge base, empowering them to resolve queries and gain insights efficiently.

Rapid response time

With a next business day response time, this service ensures that support is always just a call away, allowing users to maintain productivity with minimal downtime.
Key selling points
  • On-site support enables quick and effective service
  • Predictive detection alerts to preemptively address potential issues
  • Parts and labor are covered within the extended service agreement
  • Access to phone consulting and a web knowledge base for convenience
  • Next business day response time ensures minimal downtime
References

MPN: UG5D4E

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