Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Peripherals

Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 83X G11, 84X G11, 86X G11; EliteBook 8; 8 Flip

MPN UG5U9E
Manufacturer HP
QuickCode 1630740
Qty immediately available 30
Total stock 10876
£300.66 inc VAT
£250.55 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Peripherals - extended service agreement - 4 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Notebooks
Designed For Elite x360; EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook; EliteBook 8; 8 Flip

General

Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Notebooks

Details

Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Technical support - phone consulting - 4 Years Product info support - web knowledge base access - 4 Years Predictive issue detection - 4 Years Preferred access - 4 Years Defective media retention - 4 Years

Compatibility Information

Designed For HP Elite x360 830 G11 Notebook HP EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook HP EliteBook 8 G1a Notebook, G1a Notebook AI, G1a Notebook Next Gen AI, G1i Notebook AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI HP EliteBook 8 Flip G1i Notebook AI, G2i Notebook Next Gen AI
Product features

Comprehensive service agreement

The extended service agreement provides support, including both parts and labor, right at your location to minimize disruptions and maintain productivity.

Proactive support with predictive detection

Receive predictive detection alerts that help identify potential issues before they become significant problems, ensuring smooth operation.

Secure handling of defective media

Defective media retention allows you to manage faulty components securely, providing peace of mind and reducing risks associated with data loss.

Efficient customer support

Gain access to a range of support options including phone consulting and a web knowledge base, making it easier to find solutions quickly.

Responsive service availability

With service available 9 hours a day, 5 days a week, prompt support is just a call away, assisting you whenever needed.
Key selling points
  • On-site support for parts and labor
  • Next business day response time
  • Predictive detection alerts for proactive maintenance
  • Defective media retention for secure part management
  • Preferred access to support resources
References

MPN: UG5U9E

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