Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention, Travel Coverage and Peripherals
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 83X G11, 84X G11, 86X G11; EliteBook 8; 8 Flip
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention, Travel Coverage and Peripherals - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360; EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook; EliteBook 8; 8 Flip |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 5 years Predictive detection alerts - 5 years Preferred access - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Elite x360 830 G11 Notebook HP EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook HP EliteBook 8 G1a Next Gen Notebook, G1a Notebook, G1i Next Gen Notebook, G1i Notebook, G2a Notebook Next Gen, G2i Next Gen Notebook HP EliteBook 8 Flip G1i Notebook, G2i Next Gen Notebook |
|---|
Product features
Reliable support availability
Service availability of 9 hours a day, 5 days a week ensures support is always available when needed.Comprehensive service package
Includes parts and labor as well as product info support to deliver thorough assistance for notebooks.Proactive issue detection
Predictive detection alerts help identify potential problems early, minimizing downtime and maintaining productivity.Data protection feature
Defective media retention allows users to keep damaged components, ensuring critical data is not lost.Efficient consulting options
Phone consulting and web knowledge base access provide multiple avenues for receiving support and resolving issues.Key selling points
- On-site service with next business day response time
- Includes parts and labor for effective support
- Predictive detection alerts for proactive issue management
- Defective media retention to protect important data
- Preferred access for prioritized service
References
MPN: UG8J6E
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13/10/2026 19:50:36