Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Defective Media Retention

Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for Elite 800 G9; EliteDesk 8; EliteStudio 8

MPN UJ0A7E
Manufacturer HP
QuickCode 1661640
Qty immediately available 30
Total stock 9876
£99.00 inc VAT
£82.50 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£2.90 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Defective Media Retention - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Desktops
Designed For Elite 800 G9; EliteDesk 8 G1a, G1a Next Gen AI, G1a Next Gen AI PC, G1i AI, G2a Next Gen AI PC, G2i Next Gen AI PC; EliteStudio 8 G1i AI

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Desktops

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years Preferred access - 3 years Defective media retention - 3 years

Compatibility Information

Designed For HP Elite 800 G9 HP EliteDesk 8 G1a, G1a Next Gen AI, G1a Next Gen AI PC, G1i AI, G2a Next Gen AI PC, G2i Next Gen AI PC HP EliteStudio 8 G1i AI
Product features

Comprehensive support

This service agreement covers parts and labor, providing users with worry-free operation and maintenance of their devices.

Accessible service availability

With support hours from 8:00 AM to 5:00 PM, customers can easily access assistance within their schedules, ensuring any issues are addressed promptly.

Efficient response times

Next business day response time minimizes downtime, allowing users to get back to work without unnecessary delays.

Advanced diagnostic features

Features such as predictive detection alerts and remote diagnosis help identify potential issues before they become significant problems.

Valuable additional services

Preferred access to support resources and defective media retention provide enhanced convenience and assurance during the service contract.
Key selling points
  • On-site service with parts and labor included
  • Next business day response time
  • Predictive detection alerts and defective media retention
  • Support available 8:00 AM to 5:00 PM, 5 days a week
References

MPN: UJ0A7E

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