Electronic HP Care Pack Onsite Support
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for HP Z1 G1i; Workstation Z2 G1a, Z2 G1i
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
| Designed For | HP Z1 G1i; Workstation Z2 G1a, Z2 G1i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years |
|---|
Compatibility Information
| Designed For | HP Z1 G1i HP Workstation Z2 G1a, Z2 G1i |
|---|
Product features
Reliable onsite service
Customers benefit from on-site support that reduces the need for equipment shipping, allowing for prompt repairs and minimal disruption to operations.Comprehensive coverage
With parts and labor included, this service agreement covers various potential repair needs.Timely response
Next business day response time helps to address any service needs quickly, ensuring that operations continue with minimal delays.Remote diagnostics support
The inclusion of remote diagnosis allows for quicker identification of problems, simplifying the repair process.Consistent availability
With support available for 9 hours a day, 5 days a week, clients can count on reliable service during business hours.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: UJ0N4E
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04/06/2026 03:49:13