Electronic HP Care Pack Onsite Support w/DMR
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for HP Z2 G1i; Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/DMR - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
| Designed For | HP Z2 G1i; Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP Z2 G1i HP Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9 |
|---|
Product features
Reliable service coverage
This extended service agreement ensures consistent support with on-site assistance, covering necessary parts and labor to keep your devices functioning efficiently.Prompt response time
With a next business day response time, any issues are addressed swiftly, minimizing downtime and allowing for smooth operation.Convenient service hours
Available 9 hours a day, 5 days a week, this service plan is designed around customer needs, providing assistance when it is most convenient.Secure media retention
Defective media retention allows customers to retain faulty components, ensuring a secure and responsible approach to malfunctioning hardware.Efficient remote diagnosis
Remote diagnosis minimizes the need for on-site visits, enabling faster identification of issues and enabling prompt solutions.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: UJ0S0E
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04/06/2026 08:06:43