Electronic HP Care Pack Onsite Solution Support with Peripherals
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for HP Z2 G1i; Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9
Main Specification
| Product Description | Electronic HP Care Pack Onsite Solution Support with Peripherals - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
| Designed For | HP Z2 G1i; Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years |
|---|
Compatibility Information
| Designed For | HP Z2 G1i HP Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9 |
|---|
Product features
Comprehensive Coverage
This extended service agreement covers all necessary parts and labor to ensure your equipment is maintained and functional, reducing unexpected expenses.Efficient On-Site Support
With on-site service, technicians arrive at your location to resolve issues directly, minimizing the need for equipment shipping and reducing downtime.Prompt Response Time
Next business day response time means that any issues you encounter will be addressed swiftly, helping to keep your operations on track.Dedicated Service Hours
Support is available 9 hours a day, 5 days a week, ensuring that assistance is there when needed.Remote Diagnosis Included
The service includes remote diagnosis to troubleshoot problems quickly, allowing for fast solutions without the delay of an on-site visit.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: UJ0S5E
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04/06/2026 05:25:02