Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Peripherals
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for Workstation Z4 G5, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Peripherals - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | Workstation Z4 G5, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 5 years Predictive detection alerts - 5 years Preferred access - 5 years |
|---|
Compatibility Information
| Designed For | HP Workstation Z4 G5, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5 |
|---|
Product features
Comprehensive support
This service plan includes parts and labor, ensuring that all necessary repairs and service interventions are covered directly on-site, minimizing downtime for your POS operations.Responsive service availability
With a commitment to next business day response time, support is readily available to tackle any issues as they arise, ensuring your business remains efficient.Predictive detection alerts
Anticipate potential issues before they become critical with predictive detection alerts, allowing for quick interventions and preventive maintenance.Preferred access benefits
Customers gain access to various support options, including phone consulting and remote diagnosis, which enriches the service experience.Knowledge base resources
Access to a dedicated web knowledge base provides valuable information and troubleshooting resources to empower users in resolving common issues independently.Key selling points
- Extended service agreement for 3 years
- On-site service provided for convenience
- Parts and labor included to cover necessary repairs
- Predictive detection alerts to preempt issues
- Available 9 hours a day / 5 days a week for support
References
MPN: UJ1B2E
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04/06/2026 09:38:03