Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention Post Warranty
Extended service agreement | parts and labour (for desktops) | 1 year | on-site | 9x5 | response time: NBD | for HP Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9
Images for illustration purposes only, actual product may differ
£61.34
inc VAT
£51.12 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
| Designed For | HP Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 1 year Predictive detection alerts - 1 year Defective media retention - 1 year |
|---|
Compatibility Information
| Designed For | HP Z1 G9, Z2 G1i HP Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9 |
|---|
Product features
Comprehensive on-site support
This service includes on-site technical assistance, enabling rapid repairs without the need for shipping devices. With coverage for parts and labor, it ensures all necessary components can be replaced or repaired efficiently.Proactive Predictive Detection Alerts
The Predictive Detection Alerts feature helps identify potential hardware issues before they cause significant downtime, allowing for preventive measures to be taken to maintain device functionality.Secure Defective Media Retention
With the Defective Media Retention service, customers have the option to keep defective media securely for further analysis or disposal, enhancing data security and compliance with regulations.Accessible support resources
Users gain access to a web knowledge base and phone consulting, providing additional resources to resolve issues independently or receive expert guidance as needed.Flexible service availability
Available 9 hours a day, 5 days a week, the service ensures that support is provided during business hours, making it convenient to get assistance when required.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: UJ1D9PE
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