Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 5 years | pick-up and return | 9x5 | repair time: 7 days | for Elite Mobile Thin Client mt645 G8; Elite x360; EliteBook 830 G10, 84X G10, 860 G10
Main Specification
| Product Description | Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - extended service agreement - 5 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 5 years |
| Repair Time | 7 days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/0 warranty |
| Designed For | Elite Mobile Thin Client mt645 G7, mt645 G8; Elite x360; EliteBook 725 G3, 745 G2, 745 G3, 755 G3, 820 G3, 830 G10, 840 G1, 840 G2, 840 G3, 84X G10, 860 G10; Pro Mobile Thin Client mt440 G3; ProBook 440 G1, 640 G2, 64X G1, 650 G2, 65X G1; ZBook 14, 14 G2, 15 G2, 15u G2, 15u G3, 17 G2, Studio G3 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 5 years |
| Repair Time | 7 days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/0 warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - pick-up and return - repair time: 7 days - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Defective media retention |
|---|
Compatibility Information
| Designed For | HP Elite Mobile Thin Client mt645 G7, mt645 G8 HP Elite x360 830 G10 Notebook HP EliteBook 2170p, 2570p, 6930p, 725 G2 Notebook, 725 G3 Notebook, 745 G2 Notebook, 745 G3 Notebook, 755 G2 Notebook, 755 G3 Notebook, 810 G1 Notebook, 820 G1 Notebook, 820 G2 Notebook, 820 G3 Notebook, 830 G10 Notebook, 840 G1 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G3 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G9 Notebook, 850 G1 Notebook, 850 G2 Notebook, 850 G3 Notebook, 860 G10 Notebook HP EliteBook Folio 1040 G1, 9470m, 9480m HP EliteBook Revolve 810 G2 Tablet, 810 G3 Tablet HP Mobile Thin Client mt41 HP Pro Mobile Thin Client mt440 G3 HP ProBook 440 G1 Notebook, 640 G1 Notebook, 640 G2 Notebook, 645 G1 Notebook, 650 G1 Notebook, 650 G2 Notebook, 655 G1 Notebook HP Workstation Z440 HP ZBook 14 G2 Mobile Workstation, 14 Mobile Workstation, 15 G2 Mobile Workstation, 15u G2 Mobile Workstation, 15u G3 Mobile Workstation, 17 G2 Mobile Workstation, Studio G3 Mobile Workstation HP Compaq 6910p, 8510p, 8510w, nw8000, Pro 4300 HP Compaq Business Notebook nc4010, nc4200, nc6000, nc8000 HP Compaq Tablet PC tc4400 |
|---|
Key selling points
- HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
- For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
- HP’s expert technicians have the tools and resources to repair your equipment properly.
- You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
References
MPN: UJ409E
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29/08/2026 07:49:56