Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 2 years | on-site | 9x5 | response time: NBD | for ProBook 44X G9, 450 G10, 455 G1, 45X G2, 45X G3, 45X G7, 45X G8, 45X G9, 470 G2, 470 G3
£52.07
inc VAT
£43.39 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 21X G1, 24X G4, 250 G3, 25X G4, 340 G2, 350 G1, 35X G2, 470 G7, 470 G8, 470 G9; Pro x360; ProBook 11 G1, 430 G1, 430 G2, 430 G3, 430 G6, 430 G8, 440 G1, 440 G2, 440 G3, 44X G7, 44X G8, 44X G9, 450 G10, 455 G1, 45X G2, 45X G3, 45X G7, 45X G8, 45X G9, 470 G2, 470 G3; ProBook x360 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Defective media retention - 2 years |
|---|
Compatibility Information
| Designed For | HP 210 G1 Notebook, 215 G1 Notebook, 240 G4 Notebook, 245 G4 Notebook, 250 G3 Notebook, 250 G4 Notebook, 255 G4 Notebook, 3125, 340 G2 Notebook, 350 G1 Notebook, 350 G2 Notebook, 355 G2 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook HP EliteBook Folio 1020 G1 HP Mobile Thin Client mt245, mt41, mt42 HP Pro x360 435 G9 Notebook HP ProBook 11 G1 Education Edition Notebook, 11 G1 Notebook, 430 G1 Notebook, 430 G2 Notebook, 430 G3 Notebook, 430 G6 Notebook, 430 G8 Notebook, 440 G1 Notebook, 440 G2 Notebook, 440 G3 Notebook, 440 G7 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G2 Notebook, 450 G3 Notebook, 450 G7 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G1 Notebook, 455 G2 Notebook, 455 G3 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 470 G2 Notebook, 470 G3 Notebook HP ProBook x360 435 G7 Notebook, 435 G8 Notebook HP RP5 Retail System 5810 HP Spectre Pro x360 G1 HP x2 210 HP x360 310 G2 |
|---|
Product features
Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.Key selling points
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References
MPN: UQ878E
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04/06/2026 06:36:59