HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention
Extended service agreement | parts and labour (for servers) | 4 years | on-site | 24x7 | response time: 4 h
£9,653.26
inc VAT
£8,044.38 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Defective media retention |
|---|
Product features
Remote problem diagnosis and support Onsite hardware support
Replacement parts and materials included Firmware updates for selected products Choice of coverage windows. Periodic maintenance (included for certain, eligible products only) Escalation management Access to electronic support information and services HPE electronic remote support solution (for eligible products only). Defective media retention (optional for eligible products only) Comprehensive defective material retention (optional for eligible products only) Call-to-repair time commitment in lieu of onsite response time for hardware support (optional for eligible products only). Enhanced parts inventory management (included with select, optional call-to-repair time commitments).Key selling points
- Replacement parts and materials included Firmware updates for selected products Choice of coverage windows
References
MPN: UR411E
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