Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Defective Media Retention and Travel Coverage
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for EliteDesk 8 G1a, G1a Next Gen, G1i, G2a Next Gen, G2i Next Gen; EliteStudio 8 G1i AI
£68.82
inc VAT
£57.35 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Defective Media Retention and Travel Coverage - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | EliteDesk 8 G1a, G1a Next Gen, G1i, G2a Next Gen, G2i Next Gen; EliteStudio 8 G1i AI |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years Technical support - phone consulting - 3 years Predictive detection alerts - 3 years Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP EliteDesk 8 G1a, G1a Next Gen, G1i, G2a Next Gen, G2i Next Gen HP EliteStudio 8 G1i AI |
|---|
Product features
Efficient on-site service
The service provides on-site support with a next business day response time, ensuring swift resolution of issues without the need for equipment to be sent away for repairs.Proactive predictive detection
Predictive detection alerts help identify potential issues before they become significant problems, allowing for timely interventions that minimize disruptions.Comprehensive support
Includes parts and labor in the service agreement, ensuring that all necessary repairs and replacements are covered, providing peace of mind for users.Remote and accessible support
Offers remote diagnosis alongside web knowledge base access and phone consulting, making it easier for users to find solutions and assistance promptly.Defective media retention
Defective media retention allows users to keep faulty components for data security and compliance purposes, ensuring that sensitive information is not lost.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: US5W5E
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