Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention, Travel Coverage
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for EliteDesk 8 G1a, G1a Next Gen, G1i, G2a Next Gen, G2i Next Gen; EliteStudio 8 G1i AI
£82.34
inc VAT
£68.62 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention, Travel Coverage - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | EliteDesk 8 G1a, G1a Next Gen, G1i, G2a Next Gen, G2i Next Gen; EliteStudio 8 G1i AI |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years Preferred access - 3 years Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP EliteDesk 8 G1a, G1a Next Gen, G1i, G2a Next Gen, G2i Next Gen HP EliteStudio 8 G1i AI |
|---|
Product features
Comprehensive service agreement
This extended service agreement covers essential services including parts and labor, providing users with the support they need to keep their notebooks functioning efficiently.Responsive support
With service availability from 8:00 AM to 5:00 PM, customers can expect a response to requests for support on the next business day, ensuring minimal downtime.Innovative support options
The plan includes predictive detection alerts that help anticipate issues before they arise, along with defective media retention to safely manage malfunctioning components.Enhanced access to resources
Customers benefit from preferred access to a wealth of support resources, including phone consulting and a comprehensive web knowledge base, allowing for efficient problem resolution.Key selling points
- On-site service for notebooks provided by HP Inc.
- Next business day response time for urgent issues
- Includes parts and labor as part of the service
- Access to predictive detection alerts for proactive support
- Experience preferred access to dedicated support resources
References
MPN: US5X1E
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13/10/2026 20:47:15