Electronic HP Care Pack Onsite Support Post Warranty
Extended service agreement | parts and labour (for notebooks) | 2 years | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 83X G11, 84X G11, 86X G11; EliteBook 8; 8 Flip
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support Post Warranty - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360; EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook; EliteBook 8; 8 Flip |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 2 years |
|---|
Compatibility Information
| Designed For | HP Elite x360 830 G11 Notebook HP EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook HP EliteBook 8 G1a Next Gen Notebook, G1a Notebook, G1a Notebook Next Gen, G1i Next Gen Notebook, G1i Notebook, G2a Notebook Next Gen, G2i Next Gen Notebook, G2i Notebook Next Gen, G2i Notebook Next Gen AI HP EliteBook 8 Flip G1i Notebook, G2i Next Gen Notebook |
|---|
Product features
Comprehensive service agreement
The extended service agreement covers essential maintenance, including parts and labor, ensuring that your notebook is supported throughout the year.Convenient on-site support
This service allows technicians to come to your location, providing hassle-free assistance and reducing downtime for your device.Reliable response time
Enjoy the benefits of a next business day response time, meaning that any issues can be resolved quickly, helping to maintain productivity.Dedicated support hours
Access technical support 9 hours a day, 5 days a week, ensuring help is available when most needed.Efficient remote diagnosis
Remote diagnosis services streamline the troubleshooting process, allowing for faster resolution of issues and minimizing disruptions to work.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: UU7V0PE
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13/10/2026 19:50:45