Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Defective Media Retention Post Warranty
Extended service agreement | parts and labour (for desktops) | 2 years | on-site | 9x5 | response time: NBD | for Pro 400 G9; ProDesk 4 G1i, 4 G1i AI; ProOne 440 G9; ProStudio 4 G1i
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | Pro 400 G9; ProDesk 4 G1i, 4 G1i AI; ProOne 440 G9; ProStudio 4 G1i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 2 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 2 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 2 years Predictive detection alerts - 2 years Preferred access - 2 years |
|---|
Compatibility Information
| Designed For | HP Pro 400 G9 HP ProDesk 4 G1i, 4 G1i AI HP ProOne 440 G9 HP ProStudio 4 G1i |
|---|
Product features
Comprehensive support
The service provides full coverage for parts and labor, ensuring a worry-free experience during the contract period.Proactive management
With predictive detection alerts, potential issues can be identified and managed before they impact performance.Swift response
The next business day response time ensures that prompt assistance is just a call away, minimizing downtime.Extended service
Offering a full 1 year extended service agreement, this plan allows for peace of mind in desktop management.Accessible resources
Includes access to a web knowledge base and phone consulting to enhance support and troubleshooting capabilities.Key selling points
- On-site support ensures quick and efficient service
- Next business day response time for timely assistance
- Includes parts and labor for a hassle-free service experience
- Features predictive detection alerts to manage issues proactively
- Access to phone consulting and web knowledge base for additional support
References
MPN: UU8A2PE
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13/10/2026 20:47:15