Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport Plus
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | response time: NBD | NPOS | for Vostro 3470, 3471, 3670, 3671, 3681, 3888
£147.19
inc VAT
£122.66 ex
VAT
This item is out of stock
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport Plus - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
| Designed For | Vostro 3470, 3471, 3670, 3671, 3681, 3888 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell Vostro 3470, 3471, 3670, 3671, 3681, 3888 |
|---|
Product features
Comprehensive support options
Customers receive extensive support that includes phone consulting, email consulting, and access to a web knowledge base, ensuring solutions are readily available.Efficient response time
Next business day response ensures that service requests are addressed promptly, minimizing disruptions to operations.On-site service provision
On-site service simplifies repairs, with parts and labor included in the service agreement for a hassle-free experience.Flexible service hours
To accommodate various schedules, support is available 10 hours a day, Monday to Friday, providing convenience to customers.Proactive remote diagnosis
Remote diagnosis allows for quicker identification and resolution of issues, improving overall efficiency in support.Key selling points
- Priority access to ProSupport engineers 24x7, priority parts dispatch and collaborative third party assistance to quickly resolve hardware and software issues
- Designated Technology Service Manager, an advocate for issue resolution and monthly reporting
- Predictive analysis for issue prevention and optimization enabled by SupportAssist and Secure Remote Services (ESRS)
- Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by SupportAssist and Secure Remote Services (ESRS)
References
MPN: VD3M3_3OS4PSP
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04/06/2026 01:15:35