Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | business hours / 5 days a week | response time: NBD | NPOS | for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Main Specification
| Product Description | Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
| Designed For | Vostro 15 3510, 15 3515, 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell Vostro 15 3510, 15 3515, 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591 |
|---|
Product features
Extended coverage
Enjoy peace of mind with a 3-year basic onsite service agreement from Dell, ensuring your product is protected for longer. This comprehensive coverage includes parts and labor, addressing any issues that arise with efficiency and expertise.Comprehensive support
Benefit from a variety of support options throughout the service period. With on-site service, phone consulting, and web support included, you have access to professional assistance whenever you need it, ensuring minimal downtime and maximum productivity.Key selling points
- Covers repair or replacement for hardware issues only
- Onsite support after scripted remote diagnosis
- Business Hours only phone support (not including support for Software related issues)
References
MPN: VN3M3_1CR3OS
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09/06/2026 05:07:11