Dell Upgrade from 2Y Collect & Return to 3Y ProSupport
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | response time: NBD | NPOS | for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 3Y ProSupport - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
| Designed For | Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591 |
|---|
Product features
Enhanced support
Upgrade your service agreement to 3 years of ProSupport for peace of mind knowing that on-site service and parts and labor are covered. Enjoy the convenience of next business day response times, ensuring minimal downtime.Around-the-clock assistance
Benefit from 24/7 access to phone consulting, web support, and a web knowledge base. Whether it's a hardware issue or a software question, support is always available.Comprehensive coverage
With service availability 10 hours a day, 5 days a week for on-site services, and 24/7 for remote assistance, including email consulting and remote diagnosis, you're covered at all times and from anywhere.Key selling points
- 24x7 direct access to in-region ProSupport engineers
- Proactive automated issue detection and alerts with SupportAssist technology
- Next business day onsite support after remote diagnosis
References
MPN: VN3M3_2CR3PS
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04/06/2026 00:27:12