Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return
Extended service agreement | parts and labour | 2 years (2nd/3rd year) | pick-up and return | NPOS | for Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Main Specification
| Product Description | Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - extended service agreement - 2 years - 2nd/3rd year - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 2 years |
| Support Period | 2nd and 3rd year |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Designed For | Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 2 years |
| Support Period | 2nd and 3rd year |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - pick-up and return Technical support - phone consulting - 2 years Technical support - web support - 2 years Technical support - e-mail consulting - 2 years |
|---|
Compatibility Information
| Designed For | Dell Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590 |
|---|
Product features
Comprehensive Support
The extended service agreement covers both parts and labor, ensuring that all necessary repairs are handled effectively without additional costs.Convenient Service
With the pick-up and return location service, any repairs are made easy, allowing customers to have their device serviced without needing to visit a repair center.Accessible Consulting
Phone and email consulting support provide direct access to knowledgeable representatives, helping to troubleshoot issues quickly.Web Support
Access to web support enhances user experience by allowing for inquiry handling and assistance at any time.Key selling points
- Covers repair or replacement for manufacturing defects
- If the issue is covered by warranty and cannot be resolved remotely Dell will pay the cost of returning the system
- Online and phone support available Monday to Friday during local business hours
References
MPN: VN5M5_1CR3CR
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04/06/2026 08:45:09