Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite
Extended service agreement | parts and labour | 3 years | on-site | business hours / 5 days a week | response time: NBD | for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Main Specification
| Product Description | Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Designed For | Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590 |
|---|
Product features
Extended coverage
Enjoy peace of mind with a 3-year basic onsite service agreement from Dell, ensuring your product is protected for longer. This comprehensive coverage includes parts and labor, addressing any issues that arise with efficiency and expertise.Comprehensive support
Benefit from a variety of support options throughout the service period. With on-site service, phone consulting, and web support included, you have access to professional assistance whenever you need it, ensuring minimal downtime and maximum productivity.Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: VN5M5_1CR3OS
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13/10/2026 16:50:09