Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite

Extended service agreement | parts and labour | 4 years | on-site | business hours / 5 days a week | response time: NBD | for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590

MPN VN5M5_1CR4OS
Manufacturer DELL
QuickCode 1504265
Qty immediately available 30
Total stock 1000
£137.86 inc VAT
£114.88 ex VAT
Quantity in Cart:

We are an Authorised Gold Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - extended service agreement - 4 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability Business hours / 5 days a week
Designed For Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590

General

Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability Business hours / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 4 Years - availability: business hours / Monday-Friday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: business hours / Monday-Friday

Compatibility Information

Designed For Dell Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Product features

Comprehensive service coverage

This service plan includes both parts and labor, ensuring that your equipment is maintained without additional costs. It protects against unexpected repairs and keeps your technology functioning optimally.

Convenient on-site support

On-site service means that the support team comes directly to you, reducing the need for shipping equipment out for repairs. This quick response helps to reduce downtime and keeps your systems operational.

Extended contract duration

With a full contract period of 4 years, this agreement provides long-term assurance of service, making it a smart choice for those who rely on their equipment for daily operations.

Accessible support options

The service includes phone consulting and web support, allowing customers to seek assistance through various channels. This feature ensures that help is always accessible, no matter the situation.
Key selling points
  • Covers repair or replacement for hardware issues only
  • Onsite support after scripted remote diagnosis
  • Business Hours only phone support (not including support for Software related issues)
References

MPN: VN5M5_1CR4OS

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