Dell Upgrade from 2Y Collect & Return to 3Y ProSupport

Extended service agreement | parts and labour | 3 years | on-site | response time: NBD | for Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5415, 5490, 5501, 5502, 5515, 5590, 5625

MPN VN5M5_2CR3PS
Manufacturer DELL
QuickCode 1504305
Qty immediately available 30
Total stock 1000
£119.40 inc VAT
£99.50 ex VAT
Quantity in Cart:

We are an Authorised Gold Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Dell Upgrade from 2Y Collect & Return to 3Y ProSupport - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Designed For Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5415, 5490, 5501, 5502, 5515, 5590, 5625

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For Dell Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5415, 5490, 5501, 5502, 5515, 5590, 5625
Product features

Enhanced support

Upgrade your service agreement to 3 years of ProSupport for peace of mind knowing that on-site service and parts and labor are covered. Enjoy the convenience of next business day response times, ensuring minimal downtime.

Around-the-clock assistance

Benefit from 24/7 access to phone consulting, web support, and a web knowledge base. Whether it's a hardware issue or a software question, support is always available.

Comprehensive coverage

With service availability 10 hours a day, 5 days a week for on-site services, and 24/7 for remote assistance, including email consulting and remote diagnosis, you're covered at all times and from anywhere.
Key selling points
  • 24x7 direct access to in-region ProSupport engineers
  • Proactive automated issue detection and alerts with SupportAssist technology
  • Next business day onsite support after remote diagnosis
References

MPN: VN5M5_2CR3PS

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