Dell Upgrade from 2Y Collect & Return to 3Y ProSupport
Extended service agreement | parts and labour | 3 years | on-site | response time: NBD | for Vostro 7500, 7590
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 3Y ProSupport - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Designed For | Vostro 7500, 7590 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell Vostro 7500, 7590 |
|---|
Product features
Enhanced support
Upgrade your service agreement to 3 years of ProSupport for peace of mind knowing that on-site service and parts and labor are covered. Enjoy the convenience of next business day response times, ensuring minimal downtime.Around-the-clock assistance
Benefit from 24/7 access to phone consulting, web support, and a web knowledge base. Whether it's a hardware issue or a software question, support is always available.Comprehensive coverage
With service availability 10 hours a day, 5 days a week for on-site services, and 24/7 for remote assistance, including email consulting and remote diagnosis, you're covered at all times and from anywhere.Key selling points
- 24x7 expert support - Around‑the‑clock access to in‑region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise-not just during business hours.
- Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts-typically by the next business day-to get systems back up and running quickly and reduce downtime.
- Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
- Reduced IT workload - Dell experts handle front‑line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.
- Consistent global experience - Standardized, enterprise‑grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.
References
MPN: VN7M7_2CR3PS
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13/10/2026 21:49:56