Schneider Electric Critical Power & Cooling Services Single Phase Advantage Plan Plus Preventive Maintenance Service
Extended service agreement | parts and labour (for UPS and power devices) | 1 year | on-site | 9x5 | response time: NBD | for P/N: SRT192BP2J, SRT5KRMXLIM, SRT5KRMXLW-TW, SRT6KRMXLIM, SRT6KXLTW, SRTG5KXLI, SRTG6KXLI
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and
exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands,
Channel Islands and Isle of Man.
7 Working Days£0.00Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.983 working days (UK Mainland)
Next Working Day£7.97Next working day (UK Mainland)
Schneider Electric Critical Power & Cooling Services Single Phase Advantage Plan Plus Preventive Maintenance Service - extended service agreement - 1 year - on-site
Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Extended service agreement - preventive maintenance - annual - on-site - availability: 8 hours a day / Monday-Friday - 1 incident
Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
