Schneider Electric Critical Power & Cooling Services 1P Advantage Plan with (1) Preventive Maintenance
Extended service agreement | parts and labour (for UPS and power devices) | 1 year | on-site | response time: NBD | for P/N: SYA12K16ICH, SYA12K16RMICH, SYA16K16ICH, SYA8K16ICH, SYA8K16JXR, SYBFXR9J
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and
exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands,
Channel Islands and Isle of Man.
7 Working Days£0.00Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.983 working days (UK Mainland)
Next Working Day£7.97Next working day (UK Mainland)
Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Technical support - preventive maintenance - 1 year - on-site - response time: NBD - 1 incident
Technical support - remote monitoring - 1 year
Technical support - travel expense coverage - 1 year - on-site
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance
Free shipment of any replacement parts needed, including free return shipment of faulty part.
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Assurance that the system will be diagnosed quickly and repaired to the manufacturer's specifications by highly trained CPCS authorized personnel.
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
