Schneider Electric Critical Power & Cooling Services 1P Advantage Plan
Technical support | parts and labour (for UPS and power devices) | 1 year | on-site | 9x5 | response time: NBD | for P/N: SURT15KRMXLI, SURT15KUXICH
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Schneider Electric Critical Power & Cooling Services 1P Advantage Plan - technical support - 1 year - on-site |
|---|---|
| Type | Technical support |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | UPS and power devices |
| Covered Configurations | UPS 15 kVA |
| Designed For | P/N: SURT15KRMXLI, SURT15KUXICH |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | UPS and power devices |
| Covered Configurations | UPS 15 kVA |
Details
| Service & Support | Technical support - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - travel expense coverage - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
|---|
Compatibility Information
| Designed For | P/N: SURT15KRMXLI, SURT15KUXICH |
|---|
Product features
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Assurance that the system will be diagnosed quickly and repaired to the manufacturer's specifications by highly trained CPCS authorized personnel.
Key selling points
- Protection against many of the primary causes of data loss, hardware damage and downtime
- Global, end-to-end AC and DC-based back-up power products and services
- Reliability, quality and innovation from desktop to data center operations to entire facilities
- Comprehensive solutions designed for both home and corporate environments
- Improved manageability, availability and performance
- Solutions for sensitive electronic, network, communication and industrial equipment of all sizes
References
MPN: WADVPLN1P-SU-07
What our Customers think about us!
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04/06/2026 01:26:23