APC Start-UP Service 5X8

If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money. Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product. With the option of packages or individual service components, our services are structured to allow you to pick and choose based on your needs.

Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time. Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.

Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades. In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.

During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start. From air filters and fuses to fans and capacitors, APC will replace all parts on the system that expire as a result of normal wear and tear.

During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start. Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.

• Start-up Service Provided 8/5 Or 24/7 Scheduling
• Qualified and Approved Service Personnel
• Installation Inspection
• Customer Support Staff Training on Basic Operation of The Equipment
• EcoStruxure IT Free

MPN: WSTRTUP5X8-AX-15