Dell Upgrade from 1Y ProSupport Advanced Exchange to 4Y ProSupport Advanced Exchange
Extended service agreement | replacement (for notebooks) | 3 years (2nd/3rd/4th year) | shipment | response time: NBD | NPOS | for XPS 13 9315 2-in-1
£193.39
inc VAT
£161.16 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 1Y ProSupport Advanced Exchange to 4Y ProSupport Advanced Exchange - extended service agreement - 3 years - 2nd/3rd/4th year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Support Period | 2nd, 3rd and 4th year |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
| Designed For | XPS 13 9315 2-in-1 |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Support Period | 2nd, 3rd and 4th year |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: NBD Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell XPS 13 9315 2-in-1 |
|---|
Product features
Extended support
Enjoy peace of mind with a 3-year extended service agreement, ensuring your notebook remains covered well beyond the standard warranty. This comprehensive plan includes replacement services, technical support, and remote diagnosis, all designed to keep your device running smoothly.Around-the-clock assistance
Benefit from 24/7 access to support, whether it's through phone, email, web, or our extensive web knowledge base. No matter the time of day or night, expert help is always available to address your needs and concerns.Rapid response
With a commitment to next business day response times for replacements and technical support inquiries, downtime is minimized, ensuring you can get back to work as quickly as possible without significant disruption.Key selling points
- Active upsell beyond the standard 3-year Limited Hardware Warranty with Advanced Exchange, with the ability to extend coverage up to 5 years-clearly treated as a live offer, not retired.
- 24x7 expert support for critical displays – ProSupport gives customers round-the-clock access to Dell engineers for help with monitor setup, configuration, and troubleshooting, so issues get resolved quickly and reliably.
- Fast replacement with Advanced Exchange – If a covered hardware fault is confirmed, Dell ships a replacement monitor-often the next business day-so users can keep working while returning the original unit, reducing downtime and disruption.
- Enterprise-grade protection for key workspaces – Designed for business environments, this offer pairs premium technical support with predictable, easy logistics, making it ideal for meeting rooms, trading floors, design studios, and any workspace that can't afford monitor outages.
References
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