Dell Upgrade from 3Y ProSupport Advanced Exchange to 4Y ProSupport Advanced Exchange
Extended service agreement | replacement (for notebooks) | 1 year (4th year) | shipment | response time: NBD | NPOS | for XPS 13 9315 2-in-1
£65.22
inc VAT
£54.35 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
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7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y ProSupport Advanced Exchange to 4Y ProSupport Advanced Exchange - extended service agreement - 1 year - 4th year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Support Period | 4th year |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
| Designed For | XPS 13 9315 2-in-1 |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 1 year |
| Support Period | 4th year |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: NBD Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell XPS 13 9315 2-in-1 |
|---|
Product features
Extended support
Elevate your peace of mind with an extended service agreement that ensures your notebook is covered for the 4th year. This comprehensive support includes replacement services to minimize downtime and keep you productive.Around-the-clock assistance
Gain access to 24/7 technical support, including phone, email, and web support. Whether you're facing a technical glitch in the wee hours or need guidance on a Sunday, expert help is just a call or click away.Rapid response
Benefit from next business day response times for replacement services. If your notebook encounters issues, swift action will be taken to ensure you're back on track without significant delays.Diverse support options
From remote diagnosis to web knowledge base access, enjoy a variety of support services designed to address every potential need. This holistic approach ensures you're never left without a solution.Key selling points
- Active upsell beyond the standard 3-year Limited Hardware Warranty with Advanced Exchange, with the ability to extend coverage up to 5 years-clearly treated as a live offer, not retired.
- 24x7 expert support for critical displays – ProSupport gives customers round-the-clock access to Dell engineers for help with monitor setup, configuration, and troubleshooting, so issues get resolved quickly and reliably.
- Fast replacement with Advanced Exchange – If a covered hardware fault is confirmed, Dell ships a replacement monitor-often the next business day-so users can keep working while returning the original unit, reducing downtime and disruption.
- Enterprise-grade protection for key workspaces – Designed for business environments, this offer pairs premium technical support with predictable, easy logistics, making it ideal for meeting rooms, trading floors, design studios, and any workspace that can't afford monitor outages.
References
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