Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | business hours / 5 days a week | response time: NBD | NPOS | for XPS 13 7390, 13 9300, 13 9305, 13 9310, 13 9365, 13 9370, 13 9380
Main Specification
| Product Description | Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
| Designed For | XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9310 2-in-1, 13 9365 2-in-1, 13 9370, 13 9380 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 4 Years - availability: business hours / Monday-Friday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9310 2-in-1, 13 9365 2-in-1, 13 9370, 13 9380 |
|---|
Product features
Comprehensive service coverage
This service plan includes both parts and labor, ensuring that your equipment is maintained without additional costs. It protects against unexpected repairs and keeps your technology functioning optimally.Convenient on-site support
On-site service means that the support team comes directly to you, reducing the need for shipping equipment out for repairs. This quick response helps to reduce downtime and keeps your systems operational.Extended contract duration
With a full contract period of 4 years, this agreement provides long-term assurance of service, making it a smart choice for those who rely on their equipment for daily operations.Accessible support options
The service includes phone consulting and web support, allowing customers to seek assistance through various channels. This feature ensures that help is always accessible, no matter the situation.Key selling points
- Extended service agreement for added peace of mind
- 4-year contract period for long-term support
- On-site service minimizes downtime
- Includes both parts and labor for comprehensive coverage
- Access to phone consulting and web support
References
MPN: XNBNMM_1CR4OS
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04/06/2026 06:36:48