Dell Upgrade from 1Y Collect & Return to 3Y Premium Support
Extended service agreement | parts and labour | 3 years | on-site | 9x5 | response time: 1-2 business days | for XPS 13 7390, 13 93XX, 15 7590, 15 95XX, 17 9700, 9310 2-in-1
£322.87
inc VAT
£269.06 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 1Y Collect & Return to 3Y Premium Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9365 2-in-1, 13 9370, 13 9380, 15 7590, 15 9500, 15 9570, 15 9575 2-in-1, 17 9700, 9310 2-in-1 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 1-2 business days - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9365 2-in-1, 13 9370, 13 9380, 15 7590, 15 9500, 15 9570, 15 9575 2-in-1, 17 9700, 9310 2-in-1 |
|---|
Product features
Comprehensive support
The extended service agreement covers essential services such as parts, labor, and on-site support, ensuring your device remains operational with minimal downtime.Convenient communication
Receive support through various channels including phone consulting, email consulting, and access to a web knowledge base, making troubleshooting and inquiries straightforward.Accessible assistance
On-site service availability ensures that technical support is just a call away, allowing for quick resolutions to issues without the need to transport the device.Weekdays service availability
Support is available Monday to Friday, ensuring that assistance can be obtained during the standard workweek when it's needed.Remote diagnosis capabilities
Utilize web support and remote diagnosis to identify issues without the need for immediate on-site visits, streamlining the support process.Key selling points
- 24x7 Priority access to hardware and software support
- Onsite support after remote diagnosis
- International support – help that travels with you
- Automatic alerts for hardware and software issues with SupportAssist
References
MPN: XNBNMN_1CR3PR
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04/06/2026 08:45:29