Dell Upgrade from 2Y Collect & Return to 3Y Basic Onsite
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | business hours / 5 days a week | response time: NBD | for XPS 13 7390, 13 93XX, 15 7590, 15 95XX, 17 9700, 9310 2-in-1
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 3Y Basic Onsite - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9310 2-in-1, 13 9365 2-in-1, 13 9370, 13 9380, 15 7590, 15 9500, 15 9570, 15 9575 2-in-1, 17 9700, 9310 2-in-1 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9310 2-in-1, 13 9365 2-in-1, 13 9370, 13 9380, 15 7590, 15 9500, 15 9570, 15 9575 2-in-1, 17 9700, 9310 2-in-1 |
|---|
Product features
Comprehensive service plan
The extended service agreement covers all necessary support for a period of 3 years, ensuring that any issues can be addressed promptly and effectively.On-site convenience
With this service, support is provided directly at your location, reducing downtime and increasing productivity as repairs and maintenance are handled right where you need them.Inclusive support options
In addition to on-site service, the package includes phone and email consulting, along with web support, making it easy to get help whenever it is required.Key selling points
- Reliable support for products in non-critical business and home environments
- Over-the-phone problem diagnosis with Dell technical support professionals
- Onsite support at a Dell-designated and authorized repair center
References
MPN: XNBNMN_2CR3OS
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04/06/2026 06:28:33