Dell Upgrade from 3Y Basic Onsite to 4Y Premium Support
Extended service agreement | parts and labour | 4 years | on-site | 9x5 | response time: 1-2 business days | NPOS | for XPS 13 7390, 13 93XX, 15 7590, 15 95XX, 17 9700, 9310 2-in-1
£272.33
inc VAT
£226.94 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Onsite to 4Y Premium Support - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Designed For | XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9310 2-in-1, 13 9365 2-in-1, 13 9370, 13 9380, 15 7590, 15 9500, 15 9570, 15 9575 2-in-1, 17 9700, 9310 2-in-1 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 1-2 business days - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9310 2-in-1, 13 9365 2-in-1, 13 9370, 13 9380, 15 7590, 15 9500, 15 9570, 15 9575 2-in-1, 17 9700, 9310 2-in-1 |
|---|
Key selling points
- 24x7 access to real experts - Around‑the‑clock phone and online support from Dell technicians for both hardware and common software issues-so help is always available when something goes wrong or you simply have a question.
- Faster, more convenient resolution - Premium Support includes advanced troubleshooting and, where applicable, onsite or advanced exchange options after remote diagnosis, helping resolve issues quickly and reduce device downtime.
- Everyday help beyond basic warranty - Goes beyond hardware break/fix to assist with connectivity, performance optimization, and common "how‑do‑I" tasks, making it easier for users to keep their PCs secure, up to date and running at their best.
References
MPN: XNBNMN_3OS4PR
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04/06/2026 10:06:30