Lenovo Premier Support with Onsite NBD
Extended service agreement | parts and labour (for notebooks) | 3 years (from original purchase date of the equipment) | on-site | response time: NBD | for (1-year pick-up and return): ThinkBook 13; 13s G2; 14; 14 G2 ARE; 14 G2 ITL; 15; 15 G2 ARE; 15 G2 ITL; ThinkBook Plus IML 20; ThinkPad; 11e (5th Gen); 11e Yoga (6th Gen); E14; E14 Gen 2; E15; E15 Gen 2; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (4th Gen); 11e (5th Gen); 11e Chromebook (4th Gen)
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Lenovo Premier Support with Onsite NBD - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year depot or carry-in warranty |
| Designed For | (1-year pick-up and return): ThinkBook 13; 13s G2; 14; 14 G2 ARE; 14 G2 ITL; 15; 15 G2 ARE; 15 G2 ITL; ThinkBook Plus IML 20; ThinkPad; 11e (5th Gen); 11e Yoga (6th Gen); E14; E14 Gen 2; E15; E15 Gen 2; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (4th Gen); 11e (5th Gen); 11e Chromebook (4th Gen) |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year depot or carry-in warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD Technical support - phone consulting - 3 years |
|---|
Compatibility Information
| Designed For | (1-year pick-up and return): Lenovo ThinkBook 13s G2 ITL 20V9 Lenovo ThinkBook 13s-IML 20RR Lenovo ThinkBook 13s-IWL 20R9 Lenovo ThinkBook 14 G2 ARE 20VF Lenovo ThinkBook 14 G2 ITL 20VD Lenovo ThinkBook 14-IIL 20SL Lenovo ThinkBook 14-IML 20RV Lenovo ThinkBook 14s-IML 20RS Lenovo ThinkBook 14s-IWL 20RM Lenovo ThinkBook 15 G2 ARE 20VG Lenovo ThinkBook 15 G2 ITL 20VE Lenovo ThinkBook 15-IIL 20SM Lenovo ThinkBook 15-IML 20RW Lenovo ThinkBook 15p-IMH 20V3 Lenovo ThinkBook Plus IML 20TG Lenovo ThinkPad 11e (2nd Gen) 20E8 Lenovo ThinkPad 11e (3rd Gen) 20G8, 20G9, 20GB Lenovo ThinkPad 11e (4th Gen) 20HT, 20HV Lenovo ThinkPad 11e (5th Gen) 20LQ, 20LR Lenovo ThinkPad 11e Chromebook (3rd Gen) 20GD, 20GF Lenovo ThinkPad 11e Chromebook (4th Gen) 20HX, 20J0 Lenovo ThinkPad 11e Yoga (6th Gen) 20SE, 20SF Lenovo ThinkPad E14 20RA, 20RB Lenovo ThinkPad E14 Gen 2 20T6, 20T7, 20TA Lenovo ThinkPad E15 20RD, 20RE Lenovo ThinkPad E15 Gen 2 20T8, 20T9 Lenovo ThinkPad E450 20DD Lenovo ThinkPad E460 20ET, 20EU Lenovo ThinkPad E465 20EX Lenovo ThinkPad E470 20H1, 20H2 Lenovo ThinkPad E475 20H4 Lenovo ThinkPad E480 20KN, 20KQ Lenovo ThinkPad E485 20KU Lenovo ThinkPad E490 20N8, 20N9 Lenovo ThinkPad E490s 20NG Lenovo ThinkPad E495 20NE Lenovo ThinkPad E540 20C6 Lenovo ThinkPad E560 20EV, 20EW Lenovo ThinkPad E560p 20G4, 20G5 Lenovo ThinkPad E565 20EY Lenovo ThinkPad E570 20H5, 20H6 Lenovo ThinkPad E575 20H8 Lenovo ThinkPad E580 20KS, 20KT Lenovo ThinkPad E585 20KV Lenovo ThinkPad E590 20NB, 20NC Lenovo ThinkPad E595 20NF Lenovo ThinkPad Yoga 11e (2nd Gen) 20E5, 20E7 Lenovo ThinkPad Yoga 11e (3rd Gen) 20G8, 20GA Lenovo ThinkPad Yoga 11e (4th Gen) 20HS, 20HU Lenovo ThinkPad Yoga 11e (5th Gen) 20LM, 20LN Lenovo ThinkPad Yoga 11e Chromebook (3rd Gen) 20GC, 20GE Lenovo ThinkPad Yoga 11e Chromebook (4th Gen) 20HW, 20HY |
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Product features
On-site support
Experience the convenience of on-site service with Lenovo Premier Support. This service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime for critical systems.Comprehensive coverage
Lenovo's Premier Support with Onsite NBD offers a service agreement that includes both parts and labor. This means quick and efficient resolution of hardware issues without the need for additional agreements or concerns.Key selling points
- Hardware and software support
- Dedicated Premier phone support with no menus to navigate
- Unscripted troubleshooting
- Direct access to advanced-level technicians
- A single technical point-of-contact to manage the case through resolution
References
MPN: 5WS0T36151
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23/06/2026 16:12:11